Integrating Dynamics 365 and Shopify enables businesses to streamline their operations by connecting and syncing data between the two platforms. Shopify Dynamics 365 integration offers various benefits for different-sized organizations.
Businesses can implement the integration in several ways, such as by building a custom integration solution, using open-source middleware, or using an iPaaS integration platform. In this article, we’d like to show the complete guide to implementing Shopify Dynamics 365 integration using the iPaaS integration platform, HexaSync.
HexaSync Integration Platform – Automatic the business processes
The HexaSync platform, launched by Beehexa, is one of the leading iPaaS integration platforms that allow businesses to streamline their operations. It works as middleware to help organizations connect and integrate legacy systems with modern SaaS applications via APIs and access tokens. Using HexaSync, users can monitor the flow of data transfer from the source location to the destination location. So, they can detect the problems and solve them if they are not technical.
Integrating Dynamics 365 and Shopify using the HexaSync integration platform is suitable for enterprises that don’t have the expertise in technology to build and maintain the integrated solution. Because of HexaSync’s flexibility, users can customize their integration requirements to their specific needs and budgets.
A step-by-step guide to integrating Dynamics 365 and Shopify
In this section, we’d like to show the complete guide for non-programmers to implement the integration through the HexaSync application on Microsoft AppSource.
The HexaSync integration application is now available for installation on the Microsoft AppSource. It is a user-friendly and intuitive design for businesses to streamline their data integration processes. By installing the HexaSync app on your server, you can streamline and monitor some processes, such as sales order data, customer data, and product data.
To integrate Dynamics 365 and Shopify, please follow the step-by-step instructions below.
Registering a HexaSync Profile
Step 1: Create a HexaSync Account using your email address
- Visiting link: https://app-az.hexasync.com/login
- Sign up for an account by entering your email address and clicking “Login”. Or you can also sign up with Microsoft or Google
- Fill in the information, including the name and company name
- OTP code will be sent to your email. Copy that OTP code here and click “Submit“. So you have successfully registered an account on HexaSync.
Step 2: Creating a HexaSync Profile
- After successful account registration, the screen will appear like this
- To create a new profile, click this button
- Choose Source System and Destination System according to your synchronization needs
- Click OK and you have successfully created a HexaSync Profile.
- If you need more than one HexaSync Profile, repeat the same steps as above with the remaining HexaSync Profiles.
Step 3: Invite [email protected] to collaborate with your HexaSync Profile
- Select HexaSync Profile you want to share
- Invite our team to manage your integration following the instructions in the image below.
Authorize HexaSync Profile for Your Shopify Store
Step 1: Go to your Shopify admin page.
Step 2: On the left sidebar of the screen, select the “Apps” section.
- On the Apps search bar, choose “App and sales channel settings”.
Step 3: Open the “Users and permissions” section.
- Scroll down to the bottom of the page, you will see HexaSync’s Request, click “hexasync”.
- Note: Please check all necessary information that you give us access to sync the data.
- Finally, click “Accept request”.
NOTE: Only the store owner, or staff with Manage collaborator requests permission, can view collaborator access requests or grant collaborator access to a store.
Share the Microsoft Dynamics F&O key and information
Step 1: Install the HexaSync app for your tenant
- From Home – Microsoft Azure, go to Azure Active Directory
- Then go to Enterprise Applications, and click on New Application to access Azure AD Gallery.
- Search for the HexaSync app and sign up
- Sign up or Sign in to a HexaSync account by using Microsoft single sign-on
Step 2: Add HexaSync to your Dynamics Finance & Operations site
- Return to your Enterprise Applications page, you’ll have the HEXASYNC app on your list, click on the app name to get the Application ID
- On your Microsoft Dynamics F&O site, search for the Azure Active Directory Applications page
- On the Azure Active Directory Applications page, create a new record by clicking on the New button, then put the Application ID to the Client Id field, and on the User ID field, select the proper admin user, finally click save to get the process done
Step 3: Review Dynamics Finance & Operations API access
- Please follow up on our Microsoft Tutorials: How To Generate An Access Token In Azure Active Directory to ensure HexaSync can access your Microsoft Finance and Operations instance using Access Token
- On the Microsoft Dynamics F&O dashboard, search Azure Active Directory Applications
- Click on the New button
- Add information including Client Id, Name, and User ID, then select Save
- After reloading the page, move to Microsoft Azure Page to check the Client ID, as you can see, we have successfully authorized HexaSync Application to work with Dynamics F&O
- Go to Postman to generate the access token, first of all, create a new environment
- Fill in all information needed on the variable column and initial value column. After that, click on Save
- Set active for it
- Create a new post with the URL
- In the Body section, click on the form URL encoded
- After that, enter the set of keys and values like this code below and choose Send
- The postman will return the access token of your Microsoft Dynamics F&O. So, the access token on Azure Active Directory has been successfully generated.
Integrating Dynamics 365 and Shopify
After sharing with us all the necessary information, including the HexaSync account, Shopify APIs, and Dynamics F&O key, the HexaSync developer team will build and set up the integration based on your requirements. By signing up for the integration account, you can track and manage the type of data to transfer or schedule the time to sync.
Test and monitor the integration
After the integration is complete, it’s time to test it to check the accuracy of the data syncing processes. You should test different scenarios, such as creating new orders in Shopify and ensuring they automatically transfer to Dynamics 365 in real-time, or updating the inventory in Dynamics 365 and ensuring it updates in Shopify.
Besides, monitoring the integration allows you to ensure it continues to work as expected. Set up alerts or notifications for any errors or issues that may arise, and regularly check the integration logs for any problems.
Shopify Dynamics 365 F&O—Product Sync
Step 1: Create a new product on Dynamics 365 F&O
- Log in to the Dynamics 365 F&O account, and search “Release Products” on the search bar
- Let’s click on the New button to fill in all the information. Then click Ok, and you completely create a new product.
Step 2: Monitor data in the HexaSync integration platform
- Login to the HexaSync account and go to the Shopify Dynamics F&O profile.
- To monitor the product data, choose the Products task
- Next, search the product data by item_number. If it appears in the HexaSync, it means the product data is completely synced from Dynamics 365 to HexaSync.
Step 3: Check the new product on the Shopify system
- Login to Shopify Back_end, go to the Products feature and search for the product by item_number.
- If the product information is updated, it means that the integration process is successful.
- Go to the Shopify storefront to check again
We’ve shown all steps to test and monitor the product data from Dynamics 365 F&O to the Shopify store through the HexaSync platform. If you want a more visual look at the integration process, let’s watch the following video:
Shopify Dynamics 365 F&O – Sales Order Sync
Step 1: Create a new order on Shopify
- From the Shopify dashboard, let’s make an order as a normal customer
- When you complete the purchase, you will see the order number.
Step 2: Monitor the order data on the HexaSync integration platform
- Go to the Shopify Microsoft Dynamics F&O profile
- To check the order status, let’s click on the Sales order task
- Search the order by order_number
- When you see the Destination_ID is a number sequence, it means that the order data is successfully pulled to the HexaSync and pushed to the Dynamics 365 F&O system. Let’s copy this number sequence.
Step 3: Check the new order on Dynamics 365 F&O
- From the Dynamics 365 F&O, go to the Sales Orders module
- Filter the news order to check the newest order
- Then check the order information
We’ve shown all steps to test and monitor the sales order data from Shopify to the Dynamics 365 F&O through the HexaSync platform. If you want a more visual look at the integration process, let’s watch the following video:
Optimize the integration
You may need more integration processes and want to optimize them to set up a unified process. Let’s make any necessary changes to improve the integration and ensure that it continues to meet your business needs.
Conclusion
Once again, Shopify Dynamics 365 integration plays an important role in automating the business process and contributing to business development. By following all the above steps, you can easily integrate Dynamics 365 and Shopify using the HexaSync platform. Moreover, HexaSync can help businesses to implement various eCommerce Dynamics 365 integrations.
We hope that you can get some valuable information from this article. If you have any questions related to general integration requirements or the integration capabilities of Microsoft, please feel free to contact us.
